Privacy Policy
This Privacy Policy outlines how Raviv Stein Entrepreneurship and training LTD (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide through playtinwhistle.com (“the Site”). This includes when you browse the Site, sign up for emails, make a purchase, or take part in any promotion or competition. It also explains our use of essential cookies.
We are committed to protecting your privacy. If you choose to share personal information with us—such as your name or email address—we will use it solely in accordance with this Privacy Policy.
We may update this policy from time to time by posting a revised version on this page. We encourage you to review it periodically to ensure you are aware of any changes. This version is effective as of June 24, 2024, and replaces all previous versions (available upon request).
If you provide us with your email address or make a purchase on the Site, you are responsible for ensuring that the information is accurate and up to date. Please notify us of any changes to your personal information during our relationship.
Please note that this Site is not intended for children, and we do not knowingly collect personal data from individuals under the age of 18.
Controller
Raviv Stein Entrepreneurship and Training LTD is the data controller responsible for handling your personal information (referred to as “we,” “us,” or “our” throughout this Privacy Policy).
If you have any concerns about how your data is being used, you have the right to file a complaint with the Israeli Privacy Protection Authority (PPA), which oversees data protection in Israel. However, we would greatly value the opportunity to resolve any issue directly before you reach out to the PPA. Please don’t hesitate to contact us with any questions or concerns.
how to contact us
Information We May Collect
Identity Data
This includes your first name, last name, username or a similar identifier, title, and date of birth.
Contact Data
This includes your billing address, shipping address, email address, and telephone numbers.
Transaction Data
This includes details of payments made to and from you, as well as information about the products and services you have purchased from us.
Financial Data
This includes your bank account and payment card details. Please note that we do not store your payment information; all transactions are securely processed by Stripe, PayPal, Klarna, Affirm, AfterPay, GooglePay and ApplePay.
Usage Data
This includes information about how you interact with and use our website, products, and services.
Marketing and Communications Data
includes your preferences in receiving marketing from our third parties and us and your communication preferences.
We also collect, use, and share Aggregated Data, such as statistical or demographic information, for various purposes. Aggregated Data does not directly or indirectly identify you. For instance, we may use your Usage Data in aggregate form to determine the percentage of users engaging with a particular feature on our website. However, if we combine or link Aggregated Data with your personal data in a way that identifies you—either directly or indirectly—we treat the resulting information as personal data and handle it in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you. This includes sensitive details such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, trade union membership, health information, and genetic or biometric data. We also do not collect information related to criminal convictions or offenses.
We gather data using a variety of methods, including:
Direct interactions. You may provide us with your Identity, Contact, and Financial Data by filling out forms or contacting us via mail, phone, email, or other channels. This includes personal data you provide when you:
- Apply for our products or services
- Create an account on our website
- Subscribe to our services or publications
- Sign up for our email marketing
- Participate in a competition, promotion, or survey
- Provide feedback or communicate with us
Cookies & Pixels
As you browse our website, we may automatically collect certain technical information about your device, browsing behavior, and usage patterns. This data is gathered using cookies and similar technologies that help us better understand how visitors interact with the site.
Legal Basis for Data Use
We only process your personal information when there is a lawful reason to do so. Typically, we use your data in the following situations:
- To fulfill a contract or provide the service you’ve requested
- When it serves our legitimate business interests and those interests are not overridden by your rights or interests
- When we are required to meet legal or regulatory obligations
In general, we do not rely on consent as the primary legal ground for processing your data, except when it comes to sending marketing emails from third parties. If you’ve given consent for such marketing, you may withdraw it at any time—either through your account settings or by contacting us directly.
How We Use Cookies & Pixels
Cookies are small text files stored on your computer’s hard drive. When you allow their use, they help analyze website traffic and recognize when you return to a particular site. In essence, cookies enable websites to respond to you personally, adapting content and functionality based on your preferences, habits, and previous interactions.
We use traffic log cookies to understand how users interact with different parts of our site. This information allows us to analyze trends and improve the structure and content of the website to better meet your needs. These insights are used solely for statistical purposes.
Cookies also support essential functionality—such as session management—by allowing users to move smoothly between pages without needing to re-authenticate. In addition, they help remember your settings, such as language preferences or display options, so that your experience remains consistent on future visits.
Please note: Cookies do not give us access to your computer or to any information you haven’t explicitly shared with us.
Because cookies are essential to how our site functions, disabling them is not possible without significantly affecting your ability to use the website.
Third-Party Services
We use the following third-party services on our website, which may set essential cookies as part of their functionality:
YouTube
We embed many of the lessons and tutorials from Playtinwhistle.com using YouTube. As part of this integration, YouTube may set cookies to gather information about how users interact with the embedded videos. This can include viewer preferences, device details, and engagement statistics.
These cookies are used by YouTube for a range of purposes, including:
- Remembering user preferences
- Providing personalized content and video recommendations
- Tracking video performance and views
- Delivering targeted advertisements
These cookies help enhance the viewing experience and ensure content relevance.
Personal Data Collected: Cookies and Usage Data
Place of Processing: United States
Privacy Policy: YouTube / Google Privacy Policy
Framework: Privacy Shield participant (as applicable)
Stripe
Stripe is a third-party payment processor that uses cookies to support secure and reliable payment transactions. When you engage with the Stripe payment system on our website, cookies may be placed to facilitate the checkout process, remember your preferences, and implement essential security features.
These cookies help: Maintain session integrity throughout the payment process, Track activity necessary for processing the transaction, Ensure the smooth and secure operation of the payment system
Stripe’s use of cookies enhances the overall user experience while prioritizing safety and functionality.
- Remembering user preferences
- Providing personalized content and video recommendations
- Tracking video performance and views
- Delivering targeted advertisements
These cookies help enhance the viewing experience and ensure content relevance.
Google Analytics 4 (GA4)
Google Analytics 4 is a web analytics service that uses cookies to monitor and analyze user activity on our website. These cookies collect data about page views, events, conversions, user behavior, demographics, and interests. The information is used to generate insightful reports that help us understand how visitors interact with the site and improve user experience.
GA4 cookies may store identifiers such as a unique client ID and campaign-related information to track the effectiveness of marketing efforts and user engagement across sessions.
Personal Data Collected: Cookies and Usage Data
Place of Processing: United States
Privacy Policy: GA4 Privacy policy
Opt-Out: Opt-out tool
Framework: Privacy Shield participant (as applicable)
Google Tag Manager (GTM)
Google Tag Manager is a tag management system that allows us to efficiently deploy and manage various tracking codes and marketing tags on our website. While GTM itself does not set or collect cookies, it facilitates the integration of third-party tools—such as Google Analytics—that may use cookies as part of their data collection processes.
By using GTM, we can streamline how scripts are added and maintained on the site, helping ensure accurate data tracking and improved website performance.
Cloudflare
Cloudflare is a content delivery network (CDN) and web security provider that enhances website performance, security, and reliability. Its core services include caching static content, protecting against DDoS attacks, and improving load times.
By default, Cloudflare does not set cookies in visitors’ browsers. However, cookies may still be present due to the website’s broader integration with Cloudflare features or other third-party tools managed through its platform.
Personal Data Collected: Cookies and Usage Data
Place of Processing: United States
Privacy Policy: Cloudflare Privacy Policy
Framework: Privacy Shield participant (as applicable)
Pixels
Pixels are small code snippets embedded on our website that may set and access cookies to collect insights, personalize content, and improve advertising performance. These cookies help track user behavior, preferences, and session data—contributing to a more relevant and seamless browsing experience.
For example, platforms like Facebook may use pixels to measure ad effectiveness or deliver personalized ads based on your interactions.
To learn how ads on Facebook are shown to you based on your activity and how to adjust your preferences, visit here.
Facebook Remarketing and Facebook Custom Audience are advertising services provided by Facebook, Inc. These tools connect user interactions on our website with the Facebook advertising network, enabling remarketing and behavioral targeting across Facebook platforms.
This means you may see personalized ads on Facebook based on your activity on our website. These services help us reach relevant audiences and optimize the effectiveness of our advertising campaigns.
Personal Data Collected: Cookies and Usage Data
Privacy Policy: Facebook Privacy Policy
Opt-Out: Link
Privacy Shield participant.
Change of Purpose
Raviv Stein Entrepreneurship and Training LTD will use your personal data only for the purposes for which it was originally collected, unless we determine that it is necessary to use it for another purpose that is compatible with the original intent.
If we ever need to use your data for a purpose that is not related or compatible with the original one, we will inform you and explain the legal basis that permits such use.
Please note that, in certain cases, we may process your data without your knowledge or consent, but only when this is required or allowed by law and in accordance with the applicable regulations.
Disclosures of Your Data
We may need to share your personal data with certain third parties for the purposes outlined in this Privacy Policy. These third parties may include:
- Service providers who support our IT infrastructure and system administration
- Professional advisers, including legal, financial, and accounting consultants
- Government bodies such as HM Revenue & Customs, regulatory authorities, or other relevant public agencies
- Third parties involved in a potential sale, merger, acquisition, or transfer of parts of our business or assets. In the event of such a business change, the new owners may continue to use your personal data in accordance with this privacy notice
We require all third parties to maintain the confidentiality and security of your data and to process it in compliance with applicable laws. These parties are not permitted to use your personal data for their own purposes and may only process it based on our instructions and for specific, agreed-upon purposes.
Security
We are fully committed to keeping your personal information safe. To prevent unauthorized access, loss, or disclosure, we have implemented appropriate physical, electronic, and organizational safeguards to protect the data we collect online.
Access to your personal data is restricted to employees, agents, contractors, and trusted third parties who have a legitimate business need to access it. These individuals and entities are obligated to handle your data strictly in accordance with our instructions and are bound by confidentiality obligations.
Links to Other Websites
Our website may include links to external websites, plug-ins, or applications that we believe may be of interest to you. However, once you click on these links and leave our Site, please be aware that we do not control the content, policies, or practices of those external websites or applications.
As such, we cannot take responsibility for the protection or privacy of any information you choose to share while visiting them. These sites are not governed by this Privacy Policy. We recommend reviewing the privacy policies of any external websites or services before providing them with your personal data.
Marketing and Promotional Communication
We aim to give you control over how your personal data is used—especially when it comes to marketing and advertising. If you’ve requested information from us, purchased a product or service, subscribed to our mailing list, or entered a competition or promotion—and have not opted out—we may use your Identity, Contact, and Usage Data to better understand your preferences. This allows us to suggest products, services, or offers that we believe may genuinely interest you.
Advertising on the Website
All advertisements displayed on the website are hosted by Raviv Stein Entrepreneurship and training LTD Your personal data is not shared with advertising partners, and we do not disclose details about your purchases, usage patterns, or any identifiable information to third parties involved in advertising.
Use of Analytics and Tracking Tools
Tools such as Pixels, Conversion API, Google Analytics, and Google Tag Manager may use cookies on our behalf to collect insights about how visitors engage with our site. These tools help us understand behavior, personalize content, and improve both your browsing experience and our marketing strategies. While they support optimization efforts, the data collected is used solely to enhance how we present information and services to you.
Managing Your Marketing Preferences
You can ask us—or any relevant third parties—to stop sending you marketing communications at any time. This can be done by logging into your account and adjusting your marketing preferences, clicking the “unsubscribe” link included in any marketing email, or contacting us directly.
Please note that opting out of marketing messages does not affect communications related to purchases, product or service experiences, or other essential transactions. You may still receive service-related messages where necessary.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties unless you have given us explicit permission (for example, by opting in), or if we are legally required to do so.
If you’ve told us you’re interested, we may use your personal information to send you promotional content from carefully selected third parties that we believe could be of interest to you.
Keeping Your Information Accurate
If you believe any of the information we hold about you is inaccurate or incomplete, please let us know by email. We will make every effort to correct it promptly.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or regulatory obligations.
Your Legal Rights
As a data subject, you have the following rights regarding your personal data:
- Right of Access – You may request access to the personal data we hold about you (commonly referred to as a "data subject access request"). This allows you to receive a copy of your data and confirm that we are processing it lawfully.
- Right to Correction – You can ask us to correct any incomplete or inaccurate personal data we hold about you. We may need to verify the accuracy of the new information before making any changes.
- Right to Erasure – You can request that we delete or remove your personal data when there is no valid reason for us to continue processing it. This right also applies when:
- You have successfully exercised your right to object to processing (see below)
- Your data was processed unlawfully
- We are required to erase your data to comply with legal obligations
Please note that in certain circumstances, we may not be able to fulfill your request for erasure due to specific legal obligations. If such a situation arises, we will inform you of the reason at the time of your request, where applicable.
Object to Processing
You may object to the processing of your personal data where we rely on a legitimate interest (ours or a third party’s) and you believe that such processing affects your fundamental rights and freedoms.
You also have the right to object if your data is being used for direct marketing purposes.
Request Restriction of Processing
You can ask us to suspend the processing of your personal data in the following situations
A. if you wish to verify the accuracy of the data;
B. if our use of the data is unlawful but you prefer restriction over erasure;
C. if you need us to retain the data for legal claims, even though we no longer require it;
D. if you’ve objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to continue processing.
Request Data Portability
You may request that we transfer your personal data to you or to a third party of your choice, in a structured, commonly used, machine-readable format.
Withdraw Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
This withdrawal will not affect the legality of any processing carried out before your consent was withdrawn. Please note that if you choose to withdraw consent, we may not be able to provide you with certain products or services. We will inform you if this applies at the time of your request.
How to Exercise Your Rights
If you wish to exercise any of the rights outlined above, please don’t hesitate to contact us.
You will not be charged a fee to access your personal data or to exercise any of your rights. However, we may charge a reasonable fee if a request is clearly unfounded, repetitive, or excessive. In some cases, we may refuse to comply with the request under those circumstances.
To protect your privacy, we may need to request specific information from you to verify your identity and confirm your right to access the data or exercise any other rights. This is a necessary security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.
We may also contact you for additional details related to your request to help us process it more efficiently.
We aim to respond to all legitimate requests within one month. In rare cases—if the request is particularly complex or if multiple requests have been made—we may need more time. If so, we will let you know and keep you informed of our progress.
You will not be charged a fee to access your personal data or to exercise any of your rights. However, we may charge a reasonable fee if a request is clearly unfounded, repetitive, or excessive. In some cases, we may refuse to comply with the request under those circumstances.
To protect your privacy, we may need to request specific information from you to verify your identity and confirm your right to access the data or exercise any other rights. This is a necessary security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.
We may also contact you for additional details related to your request to help us process it more efficiently.
We aim to respond to all legitimate requests within one month. In rare cases—if the request is particularly complex or if multiple requests have been made—we may need more time. If so, we will let you know and keep you informed of our progress.
GDPR Legal Bases
If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (“GDPR”). Depending on the context, we rely on one or more of the following lawful bases:
- Your consent
- The performance of a contract between you and the Site
- Compliance with legal obligations we are subject to
- Protection of your vital interests
- Performance of a task carried out in the public interest
- Our legitimate interests, provided these do not override your fundamental rights and freedoms
How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard measures to protect the data you share with us, as well as the information we collect automatically. These include working with reputable third-party service providers and using established security protocols.
However, no method of data transmission or storage can be guaranteed to be 100% secure. While we are committed to maintaining a high level of protection, we cannot guarantee absolute security. Any transmission of personal data to our platform is done at your own risk.
Please note that email is not considered a fully secure method of communication. We advise against sending sensitive or confidential information via email. If you choose to do so, it is entirely at your own discretion and risk. Certain types of data submitted through our website may be transmitted via encrypted and secure channels.
GDPR Rights
If you are a resident of the European Economic Area (EEA), you are entitled under the General Data Protection Regulation (GDPR) to access the personal information we hold about you, request that it be corrected or updated if it is inaccurate or outdated, ask for it to be erased, or request that it be transferred to another service provider. If you wish to exercise any of these rights, please contact us using the details provided above.
CCPA Rights
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to access the personal information we hold about you (also known as the “Right to Know”), request that it be corrected, updated, or deleted, and request that it be transferred to another service. To exercise any of these rights, please contact us using the details provided above. If you wish to appoint an authorized agent to make these requests on your behalf, you may do so by contacting us at the same address.
